Support

For help with DialogCut, or to raise a concern about DialogCut or content made with it, email support@dialogcut.com.

Reporting a problem

Please include your device model and operating system version, the DialogCut version (shown at the bottom of Settings in the app), and what you did and what happened.

Subscriptions

DialogCut Pro is billed and managed by the app store from which you bought it. Cancelling stops the next renewal, and Pro remains available until the end of the period you have paid for. Deleting DialogCut does not cancel a subscription.

App Store

• To view, change or cancel your subscription, open DialogCut's Settings and tap Manage subscription, or go to your Apple Account's subscriptions.
• To request a refund, use Apple's Report a Problem.

Google Play

• To view, change or cancel your subscription, open DialogCut's Settings and tap Manage subscription, or go to your Google Play subscriptions.
• To request a refund, follow Google Play's refund process, or email us.

Restoring purchases

On a new or reset device, sign in with the Apple Account or Google Account you subscribed with, then tap Restore purchases in DialogCut's Settings or on the Pro offer. A subscription is available only through the app store account used to buy it.

Usage data and crash reports

In the European Economic Area, DialogCut collects no usage data or crash reports. Elsewhere, to stop sending them, open Settings in DialogCut, then Sharing data with us. The privacy policy describes the data and your rights.